Privacy Policy Surrender-INC

**Privacy Policy**

Surrender-inc ("we"), based in the United States of America, is responsible for processing personal data as outlined in this privacy statement.

Surrender-inc considers the careful handling of personal data of utmost importance. Personal data is processed and secured with care. In processing, we comply with the requirements of the General Data Protection Regulation (the "GDPR"). This Privacy Policy explains how we collect and use your data in accordance with the GDPR.

In this Privacy Policy, we explain what personal data we collect and use, and for what purpose. We recommend that you read this Privacy Policy carefully. This Privacy Policy applies to our website, https://surrender-inc.com/, and related websites and services.

This Privacy Policy was last modified on: 05/01/2024.

**Use of Personal Data**

When you use websites and related services offered by Surrender-inc, you may share personal data with us. We collect and use personal data that you, or your company, directly share with us. We will not use personal data for purposes other than those described in this statement unless we have obtained your prior consent.

**Types of Data Collected**

When you use our services, we may collect the following data:

- First and last name

- Address details

- Phone number

- Email address

- IP address

- Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, and by phone

- Data about your activities on our website

- Data about your browsing behavior across different websites (for example, if this company is part of an advertising network)

- Internet browser and device type

- Bank account number

- Other required (by law) personal data for processing your tattoo

**Grounds for Processing**

We generally process your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and/or advertising brochure

- To call or email you if necessary to perform our services

- To inform you about changes to our services and products

- Surrender-inc analyzes your behavior on the website to improve the website and tailor the product and service offerings to your preferences

- Surrender-inc also processes personal data if we are legally obliged to do so, such as data we need for our tax return

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.

**Retention of Personal Data**

We retain your personal data as long as necessary to achieve the purposes of this Privacy Policy. Generally, we keep personal data of our website visitors for 3 months.

**Your Rights**

You have the right to access the information we process. If you wish, you can contact us directly. We will ensure you receive a copy of the data we process about you. We may need to verify your identity to fulfill your request. If you believe that the information we process about you is incorrect, you can contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond in a timely manner, in accordance with the GDPR. If you are not satisfied with the response you receive, you can submit your complaint to the relevant supervisory authority.

**Sharing with Others**

We will not share your information with others without your consent unless this is necessary for the performance of the agreement that you, or your organization, have with us, or unless it is a legal obligation.

**Transfer of Personal Data**

To achieve the purposes described in this Privacy Policy, we may transfer your data outside the EEA. When this is the case, we will take appropriate measures to ensure that personal data is well protected. For transfers to the United States, we ensure that such an American party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission as providing an adequate level of protection regarding personal data.

**Analytics**

Data you provide may be retained for statistical analysis, including via Phoenix Analytics and/or Google Analytics. These statistics are used to optimize the services. This allows us to see how our visitors use the website and improve the website based on that. Where possible, we will pseudonymize this data.

**Cookies**

We want to offer you relevant and personalized information in a user-friendly way. For this purpose, we use various types of cookies on our websites. For example, we place cookies necessary for the functioning of the site, such as the ability to comment, spam filter operation, video playback, and caching to make the website faster. We also use analytical cookies that do not infringe on your privacy.

In general, cookies are stored for the duration of the (browser) session. Additionally, your IP address may be stored in our web server log files when you use our services. This is necessary to manage and secure our services properly. We do not use your IP address to track or register your online behavior. Usually, we cannot link your IP address to your name, address, or other identifying information, except when you provide such information and continue to use the same IP address.

You can opt-out of cookies by setting your internet browser to no longer store cookies. Additionally, you can also delete all information previously stored via your browser settings.

**Security**

We ensure that your personal data is protected against loss or unlawful processing. We have taken the following technical and organizational measures, among others:

- Logical access control, use of passwords, and possibly a second factor

- Encryption of data

- Pseudonymization of data

- Use of Virtual Private Servers (VPN) accessible with the SSH key

- Transfers only over SSL

- Purpose-bound access restrictions

- Control of recognized authorizations

**Third-Party Websites and Services**

Our services include activities related to providing software that allows our customers to build their own professional websites. Our customers determine what type of data they collect on or through their website. We process such data only on behalf of our customers. If you have questions about information that our customers collect on or through their website, you can contact the organization that set up the website. Our customers determine which other services or plugins they use. This Privacy Policy does not apply to such other services or plugins, nor to third-party websites visited via links. We cannot guarantee that these third parties handle your personal data safely and reliably. We advise you to read the privacy statements of these parties.